We have had to suspend all international orders until 2024 due to shipping delays. Apologies for any inconvenience.
Our website address is: https://tcbmerchandise.com.
tcbmerchandise.com is a UK based website. We take your personal privacy very seriously and have never, and will never, sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.
We use SSL encryption technology, which is a secure system that protects your personal information when you enter potentially sensitive details on our site.
If you place an order with us your payment details are processed securely by Stripe via WooCommerce. We don’t store your credit / debit card details. WooCommerce encrypts data sent to and from us and our customers using the HTTPS protocol and data is stored on a secure server behind a firewall.
For your security and ours, WooCommerce uses automated fraud screening. A transaction may be stopped if automated checks indicate that stolen or fraudulent payment information is entered at our checkout.
When you place an order with us you’ll be asked to provide your name, address, email address and telephone number (optional) so that we can fulfil your order. You’ll also be asked to provide a name and address for shipping/delivery. The shipping/delivery name and address, and any specific message provided by you, will be given to the maker of the item ordered for the purpose of fulfilling your order.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When someone visits tcbmerchandise.com, Google Analytics acts on our behalf as a third party in order to collect standard internet log information and details of visitor behaviour. We use this information to improve our offering. It enables us to monitor popular pages on our site, the number of visitors we receive and see how people find us. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you leave a comment or review, the text and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by emailing us at email@example.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We may update this privacy notice from time to time to ensure we’re keeping you best informed about what data we collect and how it is used and kept secure. We want to reassure you that we take your privacy very seriously and will keep this policy under regular review. We are not under obligation to email you every time we update this notice, however you will always be able to access it via a link in the footer of this website. This privacy notice was last updated on 5th December 2019.