Who we are

Our website address is: https://tcbmerchandise.com.

tcbmerchandise.com is a UK based website. We take your personal privacy very seriously and have never, and will never, sell, distribute or disclose information about you unless approved by you or unless we are required to do so by law.

We use SSL encryption technology, which is a secure system that protects your personal information when you enter potentially sensitive details on our site.

If you place an order with us your payment details are processed securely by Stripe via WooCommerce. We don’t store your credit / debit card details. WooCommerce encrypts data sent to and from us and our customers using the HTTPS protocol and data is stored on a secure server behind a firewall. 

For your security and ours, WooCommerce uses automated fraud screening. A transaction may be stopped if automated checks indicate that stolen or fraudulent payment information is entered at our checkout.

When you place an order with us you’ll be asked to provide your name, address, email address and telephone number (optional) so that we can fulfil your order. You’ll also be asked to provide a name and address for shipping/delivery.  The shipping/delivery name and address, and any specific message provided by you, will be given to the maker of the item ordered for the purpose of fulfilling your order. 

What personal data we collect and why we collect it


A cookie is a small text file that is placed and stored on your computer, mobile or other device by websites that you visit. They are widely used in order to make websites work (or work more efficiently) and also to provide information on visitor behaviour. You have the ability to accept or decline cookies from any website by modifying the settings in your browser. Our website uses cookies. Some of these are essential to make our site work and others help us to improve by allowing us to see how people use our site. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify you. You are free to refuse cookies. However, if cookies aren’t enabled on your computer, you may not be able to make a purchase from our website.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Google Analytics

When someone visits tcbmerchandise.com, Google Analytics acts on our behalf as a third party in order to collect standard internet log information and details of visitor behaviour. We use this information to improve our offering. It enables us to monitor popular pages on our site, the number of visitors we receive and see how people find us. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment or review, the text and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by emailing us at guy@tcbmerchandise.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Updates to this privacy policy

We may update this privacy notice from time to time to ensure we’re keeping you best informed about what data we collect and how it is used and kept secure. We want to reassure you that we take your privacy very seriously and will keep this policy under regular review. We are not under obligation to email you every time we update this notice, however you will always be able to access it via a link in the footer of this website. This privacy notice was last updated on 5th December 2019.